Chipotle Mexican Grill - East Peoria

My wife and I were traveling back from Carbondale and it was late so we did the online order. When I got there the pick up was very easy, however.....when I got to the car to check the order the chips and caso dip was not in the bag. I went back in andthey had run out of chips. They gave me an 800 number to call to get a refund. My only complaint is that they didn't tell mewhen I picked up the order. If I would have waited to check the order after getting home I would have had to call in and gothrough extra steps....just make sure to check the order before leaving the store if you are getting takeout.

Rude Staff, filthy tables, Out of drinks and veggies. Ample staff to restock or remake it but lack of committment from staff. I have to ask for everything twice or thice to make it a normal portion. This place was good at one time not anymore. Staff needsto be trained for good customer service.

Absolutely adore chipotle tried the new guajilo steak and ive unfortunately come down with food poisoning (I intermittent fast and eat nothing else the whole day) it's isolated to my stomach and the doctor said 100% it's food poisoning. Be careful atthis location I'm not sure the food safety practices are up to par. I'll likely go across the river for chipotle from nowon..

Chicken was cold and tough. The tacos were poorly made. Shells seemed old. The guacamole looked old and did not taste like it normally does. Food quality has gone downhill. Will not be back

Love Chipotle!! Unfortunately this location has some issues and I would not recommend. I was there before 8 pm, a full 2 hours before they closed? they were out of multiple items on the options for your burrito or bowl and had no one cooking or working tomake up for these deficiencies. There was at least 5-6 different workers present and yet the store was dirty with many tablesthat needed attention. To top that off they sold the people in front of me fountain drinks without telling them that thefountain drink machine was not working and their only real option for a drink was lemonade. Dine elsewhere!