Chick-fil-a - E St, Florence-Graham

I did not receive my drinks this morning in my breakfast order. Went in a couple hours later and Lauren assisted me. She remember my drinks left behind and consulted with Ally, the manager on duty. They took care of the drinks and gave me a cookie! What a great team! Will continue to recommend this location to everyone! Wonderful customer service!

Jesse has the most amazing attitude , is so sweet, and attentive. I have seen him zoom around the store taking care of customers and keeping the store spotless. Thank you Jesse for the best experience ?

My wife and I went to order at the drive thru. Upon arriving we were greeted by a young lady who asked to take our order. I asked if I could pull forward to look at menu board and she looked at me like huh I asked her again and she said she needed to take my order on the IPad. I told her I am not very familiar with menu and wanted to see all that was to offer and she again told me and my wife that she had to take order on I Pad. Chic FIL A don 't assume that everyone knows your menu and if we did then why have a drive thru menu board I was very disappointed and will probably not return. My wife frequents the place and I don 't since I work all day. My wife did order her usual and I didn 't get to eat. Was really excited about eating something there, but thanks for not allowing me to that. I understand that in today 's world everything is fast pace and seems like your business is more concerned about how many vehicles you can get get out in drive thru as fast as possible, as if we were cattle going thru trailwalk. I ask Chic FIL A that you don 't lose your customer service that you are known for because we have become just numbers and not customers/guests. Not sure if anything will be done about this but know that you are not the only fast food business in town.

Top notch across the board!!! This place knows how to treat customers and they have the whole process down to an art!! Well done chick fil a this whole place deserves a raise.

Never a bad meal. Fast and tasty. The way a fast food restaurant should expedite an order ! Excellent