Charlotte's Web - Dover

The staff at Charlotte's web is easily the most welcoming, professional and hospitable I've ever encountered. They are like family. Family owned, family run and you leave feeling like you went to your family's for dinner without the drama of course ; I have been coming here since I was born and it has NEVER disappointed. Their turkey dinner special is the best thanksgiving meal I have ever had. They don't always have it, so when you go make sure you ask for the Chicken St. Joan. It's the best dish on the secret menu. Just trust me. Lori, Stephanie, Sal and Charlotte are all good people and in these times it's important to support good people. I will be going there for the rest of my life!

Everything here is AMAZING, especially the chicken parm!!!

Always a great choice!! Most welcoming environment.....you know the staff at Charlotte's loves their customers!

My first time here. Very good food at really great prices. Nice size portions and served well. Service was excellent. Bartender was great as well. Off the eaten path but worth it.

My dinner guest called to make a reservation for a Saturday in a booth at 5:00. The lady that answered the phone was quite rude and said that she didn 't know if we could get a booth as parties of 16 and nine were coming in and said we may have to take a table. When we arrived we were seated in a booth. Our waitress was wonderful, but the food was just okay. Our salad consisted of a small amount of bagged lettuce, 4 croutons and salad dressing in a plastic take out container, the kind from Burger King. We were also served slices of bread, but the outer crust was very hard and not eatable. Our main course consisted of fish and a pasta entree with vegetable sides. The fish was delicious and cooked perfectly just a little heavy on the sauce. For dessert we had Tofutti and carrot cake which was on the dry side. The time from finishing our dinner and obtaining our dessert was more then 20 minutes and were refused a second cup of coffee and were told that our time was up and we had to leave . A lady came over to our table and said you have to leave you have been here long enough! We would have been finished sooner had we were waited on in a timely manner, but the waitress was vey busy, and left us sitting for a long time after we finished out meal. On the way out I found out that the rude lady demanding we leave was the owners daughter, who thoroughly embarrassed us in font of the other patrons. Would we go back again..NO. I do hope our waitress received the tip we left as the other lady picked it up.