Pizza Hut - DeKalb Junction

It truly sucks that if there's a problem you can't call and talk to anyone. The local phone number goes to a national order line that is answered by someone in india

They burnt the pizza and still gave it to me . They couldn't even tell me they will put a new one down to fix it

I called to order pizza and got a person who could barely speak English. I ordered a medium thick crust pepperoni and cheese pizza. She repeated my order back but I could not understand a word she said except pizza. I asked the girl at the Pizza Hut to check my order and told her my concern. She looked in the box kind of shrugged her shoulders and said it’s cheese and pepperoni. When I got home the pizza was on a crust thinner than a soda cracker. I tried calling back but got the call center again. I was very disappointed with my order and apparently you can’t speak with your neighborhood Pizza Hut.

Terrible was scheaduled at 10:a.m. on Thursday and while waiting in the parking lot, got a text from a robot saying it was chsnged to Friday, No wonder its so hard to find keep Team members? And what ever happened to calling?

Sarah was fantastic and very helpful. Best customer service I've experienced in a pizza place in a long time.