Burger Orleans - Cozumel

The food was terrible. It tasted like I was back in the army during a field exercise. I can tell that the burger was a pre frozen burger and not original ground beef. They mush have just put this burger in the microwave or something. I could have went to burger King and gotten a better tasting burger. I plan to never go there again.

Food was great but every time I go I get the same thing but I get charged a different price. Not very friendly, bathroom is always “broken” so no one could use it.

The Asian lady at the counter is very rude and a thief. I gave her $20 she gave me 50 cents back in change which was supposed to be $10.50. I bought a cheese burger and onion rings and my total was $9.50. She claims that I gave her $10 when I promise on everything I love I gave her a $20. I asked her to run the cameras back she said the cameras don't work which doesn't make since considering you running a business and if anything happens you can't account for anything that happens. I requested this restaurant to be investigated because that's the lowest thing for a business worker to steal from a customer. I would not support these people. They are thieves and don't care about people. I personally would like to talk to the owner about how business is being conducted here. That lady got me out of $10 and the camera would have caught that I put a $20 on the counter. I hope everyone sees this. I've been eating here for years and it's disappointing that I've been supporting these people with my hard earned money just to be treated like trash as a customer. Also someone in a professional field should investigate them because they have some fishy things going on for their cameras not to work.

No soap in restroom and must be a paying customer to use it.

Nice whole in the wall spot. The catfish and fries were delicious. I look forward to trying other items on the menu.