Tim Hortons - Courtenay

Very impressed with their customer service. Staff was really nice and helpful. Definitely coming back here for more summer drinks.. Keep it up Guys.

Bagel was stale. And I mean stale. Gave it back to throw out. Said they would make another. Didn’t want to be disappointed twice. Said no. Coffee was warm at best. Left it on the counter and went to McDonalds as it was 4:30 in the morning.

What happened to Tim Hortons ?This coffee chain used to be so good...... Now it is just so terrible!Paid for 20 pack tim bits .... Got a box with only 14 .....what the hellz ??I went to speak to the manager Parmond) who then spent 5 minutes arguing with me about a refundCertainly will never eat here again

I had a chance to visit this tim hortons and I was amazed by their team work. I got my food in less than one minute I was surprised with their service. I visited many stores of tim hortons but this is the best I can guarantee. Everyone at the store was greeting customers in very polite manner. I would reccomend my friends and family to visit this store. Hats off to their management. Such a wonderful team.Vegetarian options: Tried cilantro veggie wrap. Absolutely worth money.

I just witnessed an amazing gesture from the staff at you location towards a couple of homeless gentlemen.So though so kind..Always Caring indeed!