Cold Stone Creamery - Countryside

I absolutely loved this ice cream shop! It's cozy and conveniently located next to a pizza place and Regal Cinemas. The incredible flavors were simply irresistible. The staff was very courteous, serving generous portions of fresh ice cream. Additionally, the restroom was spotless.

I ordered mint chocolate chip ice cream with brownie and chocolate chips for pickup. However, what I received was only mint ice cream with very few brownie pieces and chocolate chips. You can see the evidence in the photo I've attached. I'm sharing this review in hopes that your store will improve its quality.

The ice cream was delicious, but the woman working the night shift on July 14th, who had long greenish hair, was extremely rude.

So I went to cold stone around a couple months ago. The store was solid. But overtime I feel like the store wasn't as good anymore. Firstly, the table wasn't as clean as it suppose to be. One time I went in, I saw around like 3 people in the back who weren't paying attention to the customer in front. It look them around 5 mins before they came out and saw me and my family. It used to be a good store, but overall I wouldn't go here anymore

I ordered THREE gotta have it and got three small ones. I even ordered two sprinkled bowl cone and got NOTHING. Worst place ever. This has happened in multiple occasions. I called the location and said they can?t do anything about my situation and I need to contact DoorDash when I clearly ordered directly through cold stone and not door dash. Worst experience.