Tim Hortons - Columbus

I go every day after tim hortons. I went to this special moment today because I was on another way for work. I choose tim hortons because I support their products, their efficiency and effectiveness. I always had such good interactions with employees, no matter what location I was. I was interrupted 3 times while I made a short order (two donuts, a sausage breakfast package and an extra big 3x3 darker roast with a shot espresso on the side). I order the SAME thing every day. I was interrupted three times while I gave my order. the kerl has my order three times total. When I asked for sauce on my breakfast cloth, he said: “I don’t know what you’re going to, but we don’t do so on these packs”. When I returned my order, I asked about my shot espresso and the girl told me it was in the coffee. I said politely that I wanted the shot on the side. she put her hand out of the ordered window that moves with her hand to give her my coffee. I repeated that I did not want the coffee on the side in my coffee and she said I had to return the coffee I had already had in my car (I already took a drink from it). when I refused to give her the coffee I had already drank from her, she refused to give me my shot espresso. I am so through the setting that I was given while I order, and then again, when everything I wanted, corrected my order. I never had to deal with such a boldness from everyone in a tim horton. I will not be back there (they will probably not take care) and I want everyone to know my experience to avoid the same situation. all I wanted was to enjoy my morning order of Tim’s while I was on the way to work. but I will report this absolutely to the company.

Coffee was great, staff who worked the register was pleasant and efficient. my bagel was roasted, but simply, asked for cream cheese, but it happened dinge! overall good experience.

The terrible service. after having given false order, tried to talk to someone that it is only corrected to be yelled and have been thrown windows in my face. don't waste your time.

Beautiful, quick and friendly service. love th is honey-creamer. coffee is always fresh and hot. the prices are good, but you eat better. parking accessible, only a few meters from the restaurant.

I come here sometimes however, I came here today around 2:48 I asked for a 4 x 4 exact and they made my coffee perfect it was nice and hot and it taste amazing!