Jeni's Splendid Ice Creams - Columbus

I visited this ice cream shop for the first time and was really impressed with the customer service! I ordered cookies and cream in a waffle cone. The waffle cone had a slight saltiness that I hadn’t experienced before, but it actually complemented the ice cream nicely. Alden was such a sweetheart, too. Great job, everyone! Keep it up!

Not really impressed. I get they are trying to be different with the unique flavors. The amount you get for the price though! I have never had scoops so small at an icecream place. Especially when two scoops cost almost $7. I had the Gooey Butter cake and the sweet potato marshmallow. Both were too sweet. Overloaded with sugary flavor to the point it was not enjoyable. Good thing they gave me small scoops right lol.

The cashier that checked us out at 8pm today was so sweet! Genuinely the best customer service I’ve gotten in awhile! And the ice cream is good too, she didn’t show any annoyance when I got 3 tasters because I’m indecisive haha, and she’s just so sweet to everyone who comes in.

Jeni's Ice Cream was recently featured in a showcase on The Price Is Right!

Customer service at this location is top tier! They were really kind and accommodating to my many requests. Would recommend trying their rainbow fizz with ginger ale instead of their pink champ.