A&w - Colorado Springs

The doors were locked around 19 o'clock on Friday night, we drove through the drive thru, the ice machine didn't work. the woman who was going through was in a terrible mood. disappoint, we use this chain to love.

Slow, ice cream machine broken . Definitely never heard that one before...burger charred. Messed up my order too.

Waited about 15 minutes in the drive thru with no one in front of me. Once they took my order and I went to the window to pay I was told to park because they had to cook the food I ordered. Perfectly fine with that. About ten minutes later I get my food but no drinks so I told the girl, nicely, that my drinks were forgotten. When she brought them to me one of them was over flowing and not cleaned off and got all over me and inside my car. Already upset I headed home and gave my husband his food which was a double bacon cheese burger with no veggies. When he looked at his burger it was as though someone dumped mayo on it and only gave him the fatty parts of the bacon. I got the corn dog minis meal which was burnt. Needless to say we will not go back at all considering the staff didn’t seem to care, and I have worked fast food before, and the food was just beyond gross and basically threw money away tonight. Thanks for nothing.

Seems like a scam. Every time I come through they can only accept exact change cash . I don 't carry cash often but this time I did and the food was disgusting, old and hard! I just accepted my losses and kept it moving. I didn 't want any replacement food because I was afraid of what I would get. They need to shut this place down!!!!

This restaurant should not be open it has the worst service you will find ever