Dunkin' - Chestertown

New clean building! Friendly, attentive staff! Consistent Dunkin products! Drive through seems to be designed by a drunk! Seriously, it's like someone's ode to slip -n-slide, but all concrete.

Moved here from Philadelphia where the service is fast and if you don’t know what you want to order, they’re likely to yell at you to step out of the way so the next person can order. Maybe this store’s much slower pace of service is related to the small town feel but it could be better. The food and drinks are what you’d expect from a Dunkin’ but the customer service is a missed opportunity to create a connection that will keep bringing in locals and those who routinely visit this quaint small town.

Nice staff with a regular Dunkin menu that is fine. The best of it is her antique sign. It can be a little busy during the morning rush and on Saturday when the peasant market happens, but the staff is really nice and a bit overworked) it is little strange that closes at 2:00.

After a shopping trip with my sister and a friend, we decided to stop for some refreshments. We ordered a donut, a regular coffee, an iced almond coffee, and Chai tea. Everyone thoroughly enjoyed their drinks. The young man who served us was a delight—very friendly and helpful.

This Dunkin' location tends to be a bit slow consistently. However, it remains a pleasant stop if you have the time to park and go inside, as there is no drive-thru. After five or six visits, I've consistently received good customer service and the quality coffee that I expect from Dunkin' Donuts.