Portofino - Chelyabinsk

I would like to underline a couple of things, first of all by doing a search on the internet you will find the portofino restaurant where you can clearly see, from the photos on display, that you can also eat a pizza and since it is very inviting we thought we would be safe ... but not so it was, in fact in the menu is not present, please remove the photos from google of the pizza on display. Secondly, I would like to point out that in such a restaurant, I would say quite classy, it is unthinkable to have waiters who do not speak even a word of English ... especially being inside a hotel ... you owe me explain how a foreigner can order or get information about the menu if no one speaks English ... very serious deficiency for a high-level restaurant, as regards the food we ate quite well, even if the pasta was a little overcooked, but this also depends on the waiter who, not understanding where we come from and being Italians, for us there is only one way to cook pasta, namely al dente, as regards the presentation of the dishes it was really ad hoc ... summing up : 1 first when a waiter awake sees foreigners he should do his utmost to know where they come from in a way and manner not to serve overcooked pasta 2 second remove untrue photos relating to what you can eat pizza is not on the menu 3 also the waiters should speak at least another language, unthinkable that in 2021 we expect to speak only Russian in a restaurant within a hotel ... this was clearly noticed when we tried to ask for variations on the menu to which given the total incomprehension we have given up on it ... this last thing is really scandalous (Original Vorrei sottolineare un paio di cose, in primis facendo una ricerca su internet trovi il ristorante portofino dove si vede chiaramente, dalle foto esposte, che si può mangiare anche una pizza e siccome è molto invitante pensavamo di andare sul sicuro...ma così non è stato, infatti nel menù non è presente, per favore togliete le foto da google della pizza esposta. In secondo luogo vorrei far notare che in un ristorante del genere, direi abbastanza di classe, è impensabile avere dei camerieri che non parlano neanche una parola d'inglese...specialmente essendo poi all'interno di un'hotel...mi dovete spiegare come fà uno straniero a ordinare o ad avere informazioni in merito al menù se nessuno parla inglese...deficienza molto grave per un ristorante di livello, per quanto riguarda il cibo abbiamo mangiato abbastanza bene, anche se la pasta era un pò scotta, ma questo dipende anche dal cameriere che non capendo da dove veniamo ed essendo noi italiani, per noi c'è solo un modo per cucinare la pasta, e cioè al dente, per quanto riguarda la presentazione dei piatti era veramente ad hoc...riassumendo: 1 primo quando un cameriere sveglio vede degli stranieri dovrebbe prodigarsi per sapere da dove vengono in modo e maniera da non servire pasta scotta 2 secondo rimuovere le foto non veritiere relative a ciò che si può mangiare la pizza non c'è sul menù 3 inoltre i camerieri dovrebbero parlare minimo un'altra lingua, impensabile che nel 2021 si pretenda di parlare solo il russo in un ristorante all'interno di un'hotel...questo lo si è notato chiaramente quando abbiamo provato a chiedere varianti al menù al che vista la totale incomprensione vi abbiamo rinunciato...quest'ultima cosa è veramente scandalosa

They celebrated a wedding in malachite yesterday. To be honest, everything was bad. I will explain why. The hall is excellent, beautiful, clean, comfortable and stylish. Well done. Food well, sooooo average, mayonnaise salads! Shock! , Hot tough meat with mashed potatoes and sauce not bad . But this is an Italian restaurant, not a canteen! Chicken rolls are fresh, in general, the impression is already spoiled. But the most disaster is the service. For 40 people 3 waiters, so few, but they were constantly disappearing, the guests had to scream and call them, when the host began to say a toast at all to blow them off, the guests had to pour them themselves. Well, this is generally a disgrace. When the presenter simply turns off the reaction light at all no. Nobody knows anything, but who knows, he left. The manager of the hall, which was supposed to control all this and help, WAS NOT AT A WEDDING! That's not all. She came when everyone was already dispersing. When they cut off the first piece of cake that they planned to give to their parents, the waiter took the horseradish to understand where. We stand screaming and looking for him. In general, I have no words. Just awful. 1 out of 5! Puree with sausage for capricious children for whom we did not find a suitable hot menu was estimated at 385 rubles! for one serving! The children bite and spit out this sausage with a natural shell, because it simply did not chew. For example, a business lunch in the same restaurant with a drink costs 320 rubles . Price is fire! Original Справляли вчера свадьбу в малахите. Если честно все было плохо. Объясню почему. Зал отличный, красиво, чисто, уютно и стильно. Молодцы. Еда ну оооочень средне, салаты майонезные! Шок! , горячее жёсткое мясо с картофельным пюре и соусом неплохим . Но это же итальянский ресторан, а не столовка! Куриные рулеты пресные, в общем впечатление уже испорчено. Но самая катастрофа это обслуживание. На 40 человек 3 официанта, итак мало, но они постоянно пропадали, гостям приходилось их кричать, звать, когда ведущий начинал говорить тост их вообще как сдувало, гостям приходилось наливать самим. Ну это вообще безобразие. Когда ведущий просто выключить свет реакции вообще никакой. Никто ничего не знает, а кто знает ушёл. Менеджера зала, которая должна была все это контролировать и помогать НЕ БЫЛО НА СВАДЬБЕ! Вот нет и все. Она пришла, когда все уже расходились. Когда отрезали первый кусок торта, который планировали отдать родителям официант унёс хрен пойми куда. Мы стоим его кричим и ищем. В общем у меня нет слов. Просто ужас. 1 из 5! Пюре с сосисой для капризных детей, для которых мы не нашли подходящего горячего из меню оценили в 385 рублей! за одну порцию! Эту сосиску с натуральной оболочкой дети кусали и выплевывали, потому что она просто не жевалась. К примеру бизнес ланч в этом же ресторане с напитком стоит 320 рублей . Цена огонь!

Overicht is a restaurant bonus. It's perfect from food to staff. It's good to do any birthday-c-marital events. It's the same great menu of business lunch at very attractive prices, Portofino of the Italian restaurant.

We were at the wedding, and I loved it. Everything is clean and cozy. It wasn't a bad menu and a banquet, but it was good, too.

Ресторан расположен в отеле Малахит . Блюда неимоверно вкусные и готовятся быстро. Есть возможность заказать вегетарианскую еду. Из ресторана возможна доставка еды. Для детей имется детская зона.