Gloria Jean's Coffee - Chatswood

I ordered a scone that was impressively large, perfectly baked, and served with complimentary jam and cream. While there was plenty of whipped cream, I felt it could have used just a little more jam. I also tried an iced chocolate, which was made excellently. It was prepared in the traditional way, using cocoa, milk, ice, and blended to perfection, unlike the current trend of iced chocolates that are basically just chocolate milk with ice. This one came with a generous portion of whipped cream, and I appreciated the option to self-serve caramel, honey, and other toppings. The portion sizes were quite substantial, and for $7.95, it was exactly what I expected. The service was prompt as they brought everything to my table, and while the ambiance was a tad dated, it was still pleasant. The place was clean, and the service was exceptionally fast. Although I typically prefer Gloria Jean's for takeaway, sitting in here was a nice experience, especially on a chilly day. I will definitely be back!

I had an incredible experience at this restaurant! The gentleman who served me was extremely patient and kind while taking my order, offering great recommendations for my drink. He crafted the BEST Iced Chocolate Frappe I have ever tasted! It had a smooth texture with hardly any ice chunks, a generous amount of delicious chocolate flavor, and was topped with a generous dollop of whipped cream, caramel drizzle, and a sprinkle of chocolate powder. I finished that drink in no time; it was simply delightful! Not only was the service excellent, but he also made an outstanding drink, making me eager to return for another one. I would give it a solid 10/10 and would happily come back every day just for the drink and the fantastic customer service!

The Gloria Jean's at St Leonards Station was quite disappointing yesterday. The chiller we ordered arrived simply as milk with ice and nothing else added.

The owner is very attentive and took the time to ask about my coffee preferences. The service was excellent, and the coffee itself was delightful as well.

I've visited this chain a few times, and like with any chain coffee shop, I can't help but compare them to Costa Coffee, a European coffee brand known for its quality.