Red Lobster - Chambersburg

This was my first time dining at this restaurant, and we won't be returning. The staff was quite unprofessional; we could overhear the bartender, hostess, and waitress complaining about hating their jobs and wanting to work elsewhere. Our waitress rushed us from the moment we sat down, forgot to order our appetizers, and only responded when we brought it up. Our drinks were never refilled, and the food was of very poor quality and served cold. Our bill came to over $160 for four people. I highly recommend finding another place to eat!

I and my wife love to eat in this Red Lobster in Chambersburg, PA. The food was always great, but our last visit on 08/22/22 was the worst. Above all, it took forever to get our order. My wife ordered shrimps, flounder, lobster tail. The scampi was rubbery, the lobster was also rubbery, had a terrible smell and taste and was so hard my wife couldn't chew it. I ordered the fish and chips. The fish (cod) smelled as if it was simply pulled out of the ocean (melled really fish) until it was not edible. The frits were cold.. My grandson ordered chicken benches and pommes, The chicken was so dry and over boiled it was in edible and again the pommes were cold. We complained to the manager and the only compensation we received was a piece of chocolate cake. By the way, the bill was over $77.00. The bathrooms were disgusting. Don't waste your hard-earned money in this place. Long John's Silvers (if it was around) is a million times better for your money and much cheaper.

I stopped by for a quick lunch and had the pleasure of being served by a new server named Hailey. She was fantastic—very polite and clearly works hard. I hope to see her again next time I visit. Overall, it was a great experience!

When I arrived at 8:45, there was nobody in the lobby to greet me, so I waited for about three minutes before deciding to look for someone. I eventually found a waitress who explained that they had reduced staffing during this later hour due to lower customer volume, and she apologized for the wait. Despite this, she was very kind and provided excellent service. I ordered the admiral party, and it was delicious. I highly recommend dining here. Thank you!

The food here is typically on point. The biscuits are well worth it any time you visit Red Lobster! I selected the Mariners Feast. I thought everything was good but wanted the flounder to be great. I mean, that's the headline of the feast. I expected my mouth to explode with spices and flavors. However, the fried flounder was minimally seasoned and was disappointingly bland. The shrimp trio dish was on point. All 3 shrimp specialties were legit. The ONLY bad thing, and I mean REALLY bad thing, was the rice. Yuck! It was literally rock hard and prevented me from giving them a 5 in addition to the bland flounder. Food came out fast.