Dairy Queen Grill Chill - Cape Coral

Strange experience. We were greeted at the drive through. Then nothing. Maybe two minutes passes and a voice takes our order. Paid and then we were asked to move forward. Cars are lining up behind now. Then in another few minutes the Mocha Carmel Maltwas delivered. I told my spouse it's a new item, probably had to read the instructions how to make it. The person deliveringit confirmed my thoughts. We had a laugh and went on our way. Thank you all for coming to work.

Food is hit or miss. Typically we are usually missing an item or two. Ice cream is always delightful. And the staff is very friendly and welcoming.

We ordered a birthday cake for my stepson, and it was absolutely delicious!

I got a large vanilla choc ice cream cone. It must of had 1/4 gallon of ice cream. I never saw a cone so big. They need to have a true picture of the sizes. It was good, but way too much

If you have the option to dine elsewhere, I strongly recommend you do so! The service is unprofessional and they clearly lack proper training. The food quality is disappointing, and the prices are unreasonably high. Additionally, I couldn’t get a response from the manager.