Tin Pot Creamery - Campbell

I’ve been coming to this place for two years and I consider myself foolish for doing this. I’ve never had a good experience. From running out of milk (this is an ice cream place, and this has happened to me 4 times in the past 2 months) to unwanted sass when placing an order, to them closing early without notice, to having to throw away my cone because the paper towel is stuck to the cone when they handed it to me, to running out of ice cream flavors, to having a broken fridge…the list goes on. One of these happening is ok, two sure, three in two years, yea I’m still good but EVERY SINGLE TIME. I’m sorry the ice cream business isn’t fit for you. Don’t waste your money or time and go somewhere else.

The ice creams are good. Quantity is one the smaller side, especially for the price you pay. I love their Brownie Batter flavor. However the service is terrible. More than twice I have encountered I don 't care type of attitude. Ask for sampling more than one flavor and you can see them flip. To the manager- ask your associates to be courteous and present a smiling face to the customers. Ice creams are great at a lot of places but it is the customer service and hospitality that would make them come back.

Salted I cream was great. line was long but worth the wait. Only issue is a tricky location

Blue Jasmine ice cream was good. Server was rude. No pleasantries whatsoever. He hates ice cream. Smallest scoop in the world for $6. That's a pint of Haagen Dazs

Ok so I just left the lOS altos locations and after buying two pints they refused to give me a sample of their new flavor. SO I extra appreciate my USUAL location at the Pruneyard! They offer samples and that's how I know what flavors I want to buy. We always go here after dinner at OCK and I never realized how much I love it until now. Only buying from Campbell totally regret even buying the two i did from Los Altos!!!!!! Same product but way better customer service !