The Queens Head - Cambridge

We live just outside of Stevenage and would come to the Queen's Head as a little treat for my wife, daughter and I. Our fifth time visiting and until tonight, we never would have had a negative word to say about the place, it's staff or the food.Out of two hours, we spent a total of the best part of one hour just waiting. Waiting and having to prompt staff over forgotten drinks. Having waited already ten minutes for a Dessert Menu to arrive, we waited a further 40 minutes for someone to come and take our order. No one did come.I decided to ask for the bill... Another 10/15 wait. Once that came, no one came to collect the payment or ask if we wanted to pay by card or cash. I decided to end it there with a cash payment and informed the staff that we won't be returning.The Queen's Head became the place of choice for us to catch up as a family, eat, drink and have a pleasant time. Instead, tonight we had a fraction of the drinks that we would have had (due to slow service or forgetfulness that we exist), left with no dessert and spent an hour of waiting.It wasn't even as if it was extremely busy tonight. There were either four or five tables occupied in total, two of which were tables of two.After here, we ended up driving to a McDonalds to get an ice cream (thanks a lot, guys).The bill of £100 was the first time where I've felt like I've had a kick in the teeth. The place that we started to praise and frequent, we unfortunately will never return to.Absolute shame.

Nice looking restaurant but food more Chinese than Thai and I don't really want to pay for food that I could cook Better at home. My duck was minced rather than shredded,it was cold and I was told this was because by the time it was minced it was cooled down. My partner had chicken fried rice which was definitely average. Satay skewers were nice.

Have been here many times and the food and staff have been brilliant , However terrible service today that has ruined it- won’t be returning!

Very friendly staff and fantastic Thai food. A very enjoyable meal once again.

No complaints and we finished everything we ordered. The ladies are super friendly and helpful with orders. Will come back again to try specials.