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Przekaż informację zwrotnąWhile the food was enjoyable, I was very disappointed that the restaurant refused to accept my valid gift card. Before ordering our meals, I informed our server that I would be using a gift card to pay the bill, and this was acknowledged. We went ahead and placed our orders for what was meant to be a celebratory birthday lunch, but the experience ended on a sour note. The manager repeatedly stated that she understood my frustration, yet they still would not honor the valid gift card due to technical issues. Unfortunately, there was no attempt to rectify the situation, and there were no signs in the restaurant indicating that gift cards wouldn't be accepted. As a result, my friends, who had anticipated this being my treat, had to pull out their wallets to cover the bill, and we were all expected to tip generously as well.
If I could give this place more than 5 stars, I absolutely would. The interior is stunningly beautiful, and the food is simply exquisite. The lamb souvlaki was cooked to perfection, the lobster ravioli was among the freshest pastas I have ever had, and the saganaki... *chef's kiss*. Broken Plate should definitely consider opening a franchise in YYZ!
I visited this restaurant for the first time last week, and overall, it was quite good, although a bit on the pricey side. The calamari was the best I've ever tasted, and I highly recommend the lamb souvlaki plate. It's clear they've made the most of their space, and the modern Greek decor adds a lovely touch. My only comment about the service was that when my lamb dish arrived, it was quite rare. However, our server promptly took it back to cook it more as soon as I mentioned it. Overall, I would likely return, but probably not too often due to the high prices.
We had a fantastic dinner last night! The souvlaki was incredible—tender chicken that was perfectly seasoned and cooked, accompanied by fresh vegetables. The lemon potatoes were delightful! I hadn’t mentioned it was my partner’s birthday when we first arrived, and after we’d settled the bill, I accidentally brought it up. The waiter immediately took action, insisting we stay and presenting us with a delicious piece of cheesecake topped with a sparkler! Even though we were quite full, we couldn’t resist finishing it. It was such a thoughtful gesture, and we want to extend our thanks to the waiter—what a fantastic service! You truly represent this establishment well! We will definitely return!
The food was excellent and the service was very good for our group of four. However, I wasn't a fan of having to use our credit card to secure the reservation.
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