Sprzężenie zwrotne
Przekaż informację zwrotnąThe boba at this restaurant is pretty good, although I have been to many boba shops and would consider it average. The interior is clean and appealing. Shoutout to the cute guy at the counter who served me my boba! ???
We had a wonderful evening in Downtown Burbank, but the boba we tried at this restaurant was just okay. The Thai Tea flavor was a bit bland, which was disappointing. However, we still enjoyed every last sip.
Boba Loca is without a doubt the top boba place in Burbank. When it comes to customer service, pricing, and quality, it simply cannot be beaten. The staff is extremely friendly and accommodating, and the drinks are prepared quickly and taste incredible. I highly recommend choosing Boba Loca over a place like Bobatime.
Unpleasant experience. My husband and I were in the area and were looking for something to snack on. We were walking by and saw this place had bobas but also the famous Korean mozzarella corn dogs. My husband had never had one so we decided to go in to grab on for him to taste. We order a coffee boba and the corn dog as well as a water bottle. About 5 min after I placed the order, it was ready. The guy who did it handed my corn dog to me and I was already not impressed. It looked tiny and def a frozen kind you can find at Costco. Well it Ake a bite and it was frozen inside still. Horrible. I walk over to the counter to tell the guy that it was frozen. He apologized and said he would drop it back in the oil. Which made me concerned bc I already took a bite... I wanted to make sure I would be getting a brand new one. So I ask the lady in the front and he stepped in and said no problem for sure he would give me a new one. I see him open a frozen corn dog and then he comes out to put a timer on and then apologizes. I said it was fine I just want the corn dog. By this time we get the boba. It was good. Time goes on and I get the feeling the corn dog is going to be burnt this time around since the timer went off and the guy was still doing a different order instead. We finish the entire boba drink and still waiting on the tiny corn dog. Finally this guy comes up to me and starts to give me a whole complicated story as to why my order isn't ready. Something about him taking them out of the freezer to defrost but the one he did for me wasn't defrosted or something. I heard the timer go off so my bet is he burned it. Look I get things happen and people are young and learning but this dude had to be at least I. His mid thirties. I don't understand what was so difficult about making the corn dog. At this point I'm beyond frustrated and I asked him to just give me a refund. He's issues my refund and then had to explain to the lady in the front why he was doing so.Honestly I was beyond disappointed, they should stick to boba and leave any food out of it since it proved to be too difficult for them to do efficiently.
I love boba. But when I went to this location I stood there waiting for a cashier while 3 or 4 employees were in the back. Not happy they didn't assist or acknowledged I was waiting.
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