Starbucks - Bowmanville

Even though I pass by five different coffee shops on my daily route, this place is always my favorite choice. The customer service here far surpasses any other Starbucks I have visited. It's comforting to see familiar faces every morning, and the drinks are always made exactly to my liking. I find myself coming back to this location multiple times a day because it never disappoints. Cheers to a great coffee experience!

The convenience of the drive-thru at this restaurant is great, but it can be a bit awkward as orders are frequently mixed up and staff members are often not at the window when you arrive. The employees are friendly, but I have had a few disappointing experiences here recently. On one occasion, I received the wrong order of a Mocha cookie crumb drink with pumpkin seasoning, which was not enjoyable. Another time, I ordered a bacon cheddar breakfast sandwich but was given ham instead. Unfortunately, I had already driven 15 minutes away by the time I realized the mistake, so I didn't go back to correct it.

This restaurant is extremely slow (they apologize at the window, but they always apologize because it is consistently slow and to make matters worse, they always, always mess up even the simplest orders. We ordered a coffee and tea, with two coffees to go. We ordered a coffee with milk, but received a completely black coffee. The first time, it's understandable as an accident. The second time is frustrating and they do not seem to learn from their mistakes. The third time, it becomes unacceptable.

This is a good location for a diet and the service is fast and polite. I only have the problem that they do not fill up the cappuccino, so that the foam deflated. I was left with less than half a drink before I even wanted to stick it. additionally it is a very small parking space, so it is very busy navigating.

Thought I ordered 2 cookies but only got one. The server said I had only ordered 1. However was so so nice saying he could get me another. I declined, but he gave exceptional customer serviceI was impressed by the young man.