Red Brick Cafe - Boroondara

My friend and I went for lunch. It was freezing cold outside, but lovely and warm inside.Service was good, although my friend is lactose intolerant and ordered her coffee accordingly. A full milk coffee was served initially, fortunately the waiter realised before my friend had time to have a sip and the problem was rectified. The food was good. I choose the zucchini and corn fritter with salmon and egg. It was lovely. My friend had the baked eggs, which she also said was good.

The Red Brick cafe is located on prestigious Mont Albert in one of the Melbournes's best leafy eastern suburbs. Although the general area has many coffee shops, the Red Brick pretty well has the market to itself. It's within walking distance of the train at Chatham and the 109 tram.Atmosphere and food are good. Being a prestigious area it goes without saying that the Red Brick does attract a discerning clientele.But the big disappointment is the customer service. I enjoyed a lovely brunch with a colleague.The problem arose when we went to the cashier to pay the bill. There is a stern notice saying "No Split Bills". But we weren't asking for a split bill. All we wanted to do was each pay half - in cash.The cashier told us the total amount. A paper bill was not provided or offered.It was then that the cashier told us in no uncertain terms that one would have to pay because they "didn't split bills". Somewhat taken aback by the arrogance and the veracity of the response.It was like a naughty schoolboy being castigated by the headmaster. A headmaster ready to get out the strap and deliver "the cuts". I stated again that all we wanted to do was pay half each. Again a stern response; "no way". I mentioned customer service. "We do business our way and that's it". Feeling suitably put down, I didn't want to create an issue and paid the lot. My colleague, being the gentlemen he is, later gave me his "contribution".So, based on my experience and clearly that of other reviewers, expect to be told off if you don't do what you're told. Zero tolerance to troublemakers (i.e. those who might desire an element of customer service),But the food is good and the location is delightful, Try taking the train to Chatham and walking through the local parks and along little laneways between the properties. You'll see some wonderfully kept Federation style houses along the way.

I often go to Red Brick Cafe for brunch usually, but also for lunch. I have taken many friends and family to this super friendly cafe. Owners and staff are friendly and helpful. Food is the best!

Stopped by At the red brick cafe for lunch, really tasty food, good service. We have the corn fritters and poached eggs on toast with double bacon, double bacon meant 8 rashers.. alot of bacon! Really good tho the fritters were great. Highly reccomend!

I love this little cafe. This morning was a quick breakfast for two before starting our day. The wait start came over as soon as we entered with water and our coffee order was taken. A quick look at the menu and our breakfast served. Just perfect for the long day ahead! This cafe is small, the wait staff friendly and a cafe i will revisit many more times. Only downfall would can be parking in the surrounding streets around peak hour period.