Subway - Bonner Springs

At this point, I was extremely frustrated and suggested that she could either eat the ham or throw it away, just not put it on my sandwich. She then began putting the bread away, saying it seemed I didn’t want a sandwich after all. I was about to lose my cool at this point. I should have taken it as a warning when the man in front of me called out their absurdity and stormed out. The customers behind me looked just as confused as I did. In the end, I had to place a custom order for the same sandwich without the ham, which cost me almost $20—more than the menu price—simply because of the manager’s unreasonable attitude.

Clean and Quick Service: Takeout Meal type: Dinner Price per person: $1–10 Food: 5 Service: 5 Atmosphere: 5

I always receive excellent service here! I love getting their Philly steak and cheese for lunch. Overall, I would rate the food a 4, the service a 5, and the atmosphere a 4.

Tried to use the coupon they had online and it said there has been an error try again later. Came into the store. They said they’ve had problems all day with it and I asked if they would honor it in store being that the app wasn’t working right and she said nope they can’t do that. you can you just choose not to. Horrible customer service that you won’t even honor coupons that aren’t working on the app.

Be careful they add tips without you knowing. Yes subway is now trying to give tips so they don't have to pay the employees more. Three times now they gave me a total then added a tip without me knowing or even getting an option Food: 4 Service: 3 Atmosphere: 3