The Restaurants At Bethlehem

We were in Bethlehem for a family event. The Hotel Bethlehem is charming and the employees so friendly and professional. My husband has tinnitus and for the first time in two years he woke up without any ringing in his ears and also without body aches and pains. The mattress and pillows are so comfortable. This is one place that my husband will gladly return to without a specific reason to be there. I loved the ambiance and setting.

This has been our second stay at the hotel! Just like last time-everything was perfect- from check in to departure. Very clean, well equipped room, wonderful hotel personal, cozy lobby bar with fine food and drink. Sitting area in the lobby comfortable and appealing. Love the Hotel Bethlehem!

Party of 3 girls night out! Had a lovely time at Hotel Bethlehem. We were greeted with such a warm welcome by Marcos at the front desk. Our suite was lovely We had drinks at the bar dinner in 1741 and shopped up and down Main Street. We made wonderful memories together and will be back again!

Our 4th trip as a couple for special event. the trip did not start out on a good note as our room on the 7th floor had insufficient air flow and was at 75 degrees at 6:00 in the morning. We took our concerns to the front desk and Sue Siegel was on duty and she immediately looked for alternate accommodations and found a suite that far exceeded any improvement we could have made. there was another issue that came up and Sue arranged for the manager to speak with us at breakfast Saturday. Needless to say, Sue went above and beyond to salvage our trip.

Decided to spend time in beautiful Bethlehem, PA this Easter. Stayed at the renowned Hotel Bethlehem from Friday Sunday. Our experience started well, but went south as soon as we entered our assigned room. The room was warm 75), and the aircon was set for cool 65 before our arrival). We called the desk and was told they are in heat mode and we can open the window to cool down. They also offered and we accepted) a fan to be placed in the room. We were on the 9th floor and the room got cool pretty fast. So, we left the window open, flipped the air to heat and set it to 71. Bethlehem is a college town with Moravian and Lehigh). Main street is alive, atleast till 2am and there is traffic. Keeping the window open in a college town, with traffic all hours of the night is never a good idea, especially if you are a light sleeper. We could hear conversations in the street.Saturday night, we slept with the window closed. Around 1am, we woke up to 92 degrees in our room. The heat was just going. We turned the oven off, opened the window and cooled down the room. The next day we called the desk and was told hot air rises and you are on the 9th floor. That 's reason for the temperature. Full disclosure at checkout we were refunded our parking cost $20) for our inconvenience.We like to travel, we have stayed at many hotels across the US, we have stayed at hotels in various countries but has never come across such dismal customer service, the kind we experience at this hotel. We picked this hotel for its historic significance and with it comes a level of expectation. We were extremely disappointed.And to end on a good note breakfast was great. The ambiance was superb. The host and the serving team was super attentive and nice. even though the order was botched)