Panda Express - Beaverton

Be prepared for potential waits here; I had 12 people ahead of me and it took about 10 minutes to get through. However, the customer service was excellent and fast. Panda Express pays their employees well, which reflects in the outstanding service and efficiency they provide.

The food was quite good; it arrived hot and fresh. However, the service was disappointing. The woman at the counter was uncommunicative, offering little more than a sum of responses. I wanted to order a drink and some egg rolls, but it seemed to be too much trouble for her. I inquired about soy and chili sauce, and I didn’t even receive those. The customer service was a complete letdown. Considering the prices, it feels like you get what you pay for at Panda Express.

When my wife brought this to their attention, the staff made excuses, claiming that the stainless steel counter was hot enough to keep our food safe. If that's the case, maybe they should serve that food to their friends and family, but as paying customers, we deserve fresh meals. We observed the restaurant fill up and empty out twice before they finally gave me a fake sad face and told me our order still wasn’t ready. In a way, I should thank them—this poor treatment has cost me valuable time, at least a week! Lesson learned, and thank you, Panda Tanasbourne, but I won’t be returning.

Wow, this place is seriously a waste. It used to be halfway decent many years ago, but now, you have to watch your order like a hawk to make sure they don't forget things or give you a suuuper tiny portion. Here's what I mean... Tonight my husband went to pick up food for our family. It's hard to keep track when you're ordering a lot of meals, but it shouldn't be up to the customer to make sure they get everything ordered. So here's how it all turned out. The teriyaki chicken had zero sauce cup in the bag and none on the chicken either. The super greens, on their website it shows that it's like 90% broccoli with some kale and cabbage in it, yeah... Try 95% cabbage with a few flecks of kale and ZERO broccoli! See my photo of that one! The mushroom chicken was about three tablespoons of food with NO CHICKEN IN IT! Well, if you want to count the small sliver of chicken that I found in it, it had one piece. It was almost entirely mushrooms. What an absolute joke! I posted a pic of that too. Really disappointing. Side note, I find it utterly ridiculous that they don't offer any tofu dishes anymore. They used to have eggplant with tofu that was so good! But now that is only available in California locations. Sorry, but that was a popular dish I wish they'd bring back. However what difference would it make, with the downhill trajectory, it's only a matter of time before they have to shut down. This place is not even worth it as a fast food option its gotten so bad.

Great staff! They were pampered with massive online ordering edition tonight, but they treated it with grace and efficiency. I hardly had to wait, even if they had orders up 3-4 containers. Everyone behind the counter could also be beautiful! I'd freak out. What an excellent show. 500 points on Panda-Gang.