Chipotle Mexican Grill - Beaverton

This location had many days recently, where they are only available for online order pick-up – no Dine-in or in person order allowed. at most days they post a sign in the front window, so they can be disappointed without leaving their vehicle, but today they decided to mix it and find the service counter inside with no hint until they physically enter the building. super lame. it is annoying and indecent. the situation of jesuit is much better operated, I would suggest going there.

Online orders only, and there is no sign on the street side door. Would have been nice to not spend 20 minutes waiting at the counter, with nobody coming to say anything. They’re busy and short staffed so I get it, but if someone is standing next to your register for 20 minutes it’d be nice if someone checked in on them.

I feel like most people go to chipotle for the consistency and knowing what they’re gonna get but I have to say this is hands down the worst chipotle location I’ve been to. Awful service (somehow, even though the order was placed online), missing items, and making my bowl 80% rice and 20% toppings. Don’t spend your money here and drive 5-10 minutes to another chipotle.

I am not trying to be rude in any way but this location has one of the slowest people in the world. My boyfriend ordered online and we were on a time crunch and they said they couldn’t do it because they had “only two people working”, is that really your excuse?

They were 20 minutes past the time my order was due. Then they messed up my order. I told them that the order was wrong and they put it back and the rack and told me I was wrong. It's sad how poorly these employees treat you.Update: I unfortunately made the mistake of ordering from these incompetent people again today. They charged me for queso that wasn't in my bag. They didn't even make it right when I confronted them. They just told me to complain online. Also the portion sizes and customer service was pathetic. This place is a joke