Royal Oak Hotel & Restaurant Balmain

Went to get a bottle of wine and was assisted by a short blonde woman (I didn 't get her name unfortunately . I really appreciated her assistance. When I asked for a paper bag, there were none, they were in the cellar. Despite this, she offered me what I understood to be the 'wrong ' kind of bag, I accepted and left. I know this seems like a strange thing to call out in a review, but the fact that she was more interested in helping me have a convenient experience than slotting me into the correct business process really shows a genuine interest in quality customer service. What could have been a long wait was easy and pleasant :

I went to The Royal Oak by chance and then a couple of additional nights following. I found the atmosphere friendly and inviting. Every single time the food was of a very high standard. Go there, you will enjoy yourself and won’t be disappointed.

I just celebrated my 40th birthday upstairs in the function room on the weekend. What a beautiful night! Maureen is just absolutely wonderful to deal with and was so accomodating to all of my requests. The staff were just wonderful on the night. In particular Neil, who was so attentive, and so helpful. The food was **** delicious as well and I just had a fabulous night! To all the team at The Royal Oak. Thank you all so much

Commenting on the Restaurant/Dining area. Visited Anzac Day and was met with prompt and friendly service. Menu veers away from 'pub favourites ' it seems to make way for a finer dining experience. The menu has limited food options, though I ordered the Trout Salad and my daughter had the Fish Chips. Both meals were very good as was the service from the friendly waitress.

A lovely local with friendly service, fabulous food and reasonable prices. It’s location makes it a lovely local to visit away from the hustle and bustle of Darling street. Menu is good with gastro pub food menu. You order drinks and food at the counter and they bring it out for you. Plenty of indoor seating in different parts of the pub and also a good amount of outdoor seating too. I absolutely loved my Wagyu Cheeseburger in a brioche and I did wolf it down ; fabulous well done fries and nice brown sauce made it a fantastic meal. I would come here for a burger any day. It’s high quality beef and cooked medium. Happily come here any day. Good food and friendly service and dog friendly.