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Przekaż informację zwrotnąA star, because the service was super slow, it took about 40 minutes before the waitress even came by to ask what we wanted to drink, then took more than an hour until the food arrived. They were also from many choices on the menu. I must say everything in all service was terrible and eating was not even so great. at this place a handful of times with my family and it was always great before and trust them I get it when businesses are short filled, but there are those who still try great customer service, even if short handed, but that was not the case for red robin
I waited too long for my meal, which was just mediocre. The waitress seemed to be trying her best, but she appeared both eager and impatient. When we ordered our drinks and requested to change one, she snapped that it was too late. I also intended to leave a cash tip, so I wrote "money" on the top of the receipt. We were in good spirits, but when the waitress approached me and extended her hand, asking for her tip, I found her behavior to be completely unprofessional.
My family hadn't visited this restaurant in a while, but when we returned, the atmosphere felt different. The customer service was excellent, and we were seated right away upon arrival. Our waitress went above and beyond to ensure that our experience was enjoyable.
I do not recommend this restaurant; it has really declined! I visited last night and ordered mac and cheese, but all I got was cheese—seriously, where does that happen? They said they ran out of noodles! The food was cold and overall very disappointing. The next time someone suggests eating here, I will definitely pass. No thanks!
Went in around 9pm, an hour before closing first and foremost noticing how messy the entrance was, scattered w menus on the floor. Stood waiting for server to seat us despite other employees walking by as if nobody Was there. Got seated and very disappointed w staff. Complaining about other employees and chatting with clocked out staff at the bar. Messy, extremely unprofessional, loud and no floor manager in sight. Won't be coming back.
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