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Przekaż informację zwrotnąOverall, the restaurant is great, but the customer service on 4/3 was terrible. The staff member working that day was rude when I asked for extra toppings on my pizza and even gave me attitude when they made a mistake with my order. I didn't even receive my dessert. They also rushed us to finish our meal 20 minutes before closing time. It was frustrating to hear them complaining about having to stay a little longer to remake a pizza. The food was good, but the hiring practices should be reconsidered at this Columbus location.
I went to the restaurant to see if I could redeem the kid special advertised on the app using my EBT card. However, I was informed that I needed to go into the store to receive the offer. Despite this, when I asked if I could still get the special in person, the man behind the counter refused to accommodate me. He did not offer any alternatives or suggest any other options. I felt that he was unhelpful and unwilling to assist me. As a result, I was unable to take advantage of the special and missed out on an extra pizza. If the staff had been more helpful and offered any kind of assistance, even if it meant paying a little extra, I would have given a 5-star review. Now, I am concerned that the same attitude may extend to the quality of the pizzas. I may consider adding more toppings in the future, as the pizzas seemed lacking in toppings. Thanks for your consideration.
This restaurant offers pre-made pizzas at an affordable price that you can take home and bake yourself. They prepare your pizza in front of you, giving you the opportunity to customize it by asking for more or less of certain ingredients.
The ingredients in the pizza were clearly fresh, which made a noticeable difference in the taste. We ordered the pizza to take home and bake, after all the ingredients were added. We thoroughly enjoyed the pizza and plan to come back again. There is plenty of parking available, including a few spaces reserved for handicapped individuals. Please be cautious when entering the parking lot, as it can be busy with other businesses in the area.
I miss the restaurant's previous location on Niles, but it's definitely worth the additional 1.5 miles to come here. Our favorite dish is The Cowboy, and their gluten-free pizza is also delicious. Don't forget to save room for dessert and try the amazing cinnamon wheel!