Cups Cones - Austin

This restaurant in our neighborhood is fantastic. The food is delicious, the drinks are great, and the atmosphere is friendly.

The staff at this restaurant are extremely friendly and polite. The service is efficient and prompt.

I used to be a very loyal customer at this restaurant. I had a great relationship with the staff and owner. However, during my most recent visit, my friend and I ordered two paninis each, priced at $12 each. Although I understand that prices can go up due to inflation, we were disappointed to find that each panini only had about two slices of chicken. We politely asked the staff about this and they agreed to remake our sandwiches. Unfortunately, it took them 30 minutes to do so. In the meantime, we ended up eating the thin sandwiches because it had already been 45 minutes since we arrived. When the staff finally brought out our new sandwiches, they were upset that we had eaten the first ones and made a scene. I was embarrassed by their behavior and can't believe I was such a loyal customer before this incident.

I used to be a loyal customer of this restaurant and had a great relationship with the staff and owner. However, during my recent visit, I was disappointed when we ordered two $12 paninis each and only received about two slices of chicken in each sandwich. We politely asked for the correct amount and they agreed to remake the sandwiches, but it took them 30 minutes to do so. In the meantime, we had already eaten the thin sandwiches because it had been 45 minutes since we arrived. When the new sandwiches finally arrived, the staff member was upset that we had eaten the first ones and caused a scene, embarrassing us. I was shocked by this experience, considering the amount of business I had previously given them.

Stopped here for a quick sandwich and cup of ice cream hubby got a burger. The service was great, the ice cream was so creamy and amazing. The sandwich hit the spot, husband said burger was wonderful.