Pho-ramen'l - Augusta-Richmond County

I brought my kids here for dinner last night. The atmosphere is great, but the service and food are lacking. The menu (food is very limited, and the food lacked flavor. There is only one item on the children’s menu- ramen with chicken (seriously, a small piece of fried chicken, noodles, and broth-that’s all .We ordered one child ramen, bao buns (pork and chicken , chicken ramen, and the crab ragoon dip.My son liked the ramen, though it was band and basic. The crab ragoon dip was not at all what I expected, and we did not like it. The bao buns were good, but a little spicier than we expected. The chicken ramen had more ingredients, but it lacked flavor as well. The broth tasted a bit greasy with no other flavors.I like the atmoaphere and wanted to live the food… but I don’t. Regardless of price (and it was pricey! , the food just isn’t worth it.

I had high expectations and was let down by this establishment. Firstly it’s called pho- ramen’l and I didn’t see any pho dishes on the menu. That’s fine, I ordered a kids ramen and it’s supposed to come with chicken in the dish and there was no chicken at all. I had to ask someone that wasn’t even my server to bring the chicken. Additionally my meal was placed before me with no eating utensils…? I had to ask separately for those too! My boyfriend ordered a sandwich and specifically asked for none of the spicy sauce. The sandwich took a while to come and when it did not only did it have the spicy sauce my boyfriend has a spice intolerance) but it also was accompanied by a HAIR! Very disappointing. They were kind enough to remove the sandwich from the bill and replace it but that’s just too many things on top of one another. The water glasses had little floaters on them. Our boba order consisted of 90% ice. My boyfriend literally finished it in three sips. Although we were offered free dessert to compensate for the burger hair fiasco, we didn’t get to choose the dessert and you’ll never guess what they gave us… some churros with SPICY CHOCOLATE SAUCE!? At this point it’s exhausting to complain about all the disappointments but yeah this was my experience at this restaurant. Our server was nice but it’s just too many things that weren’t favorable. I’d recommend looking elsewhere for an authentic Asian cuisine experience. Oh and when my boyfriend went to pay his bill they brought his card back smudged with food stains. Disappointed to say the least :

Amazing music, amazing food, amazing service (thanks Julianna! . The heat lamps were perfect with the spring air. The crab dip is better than an actual crab rangoon! And the pork belly so good! Great date night with my hubby!

Nice chill atmosphere, cool booth idea. We ordered two appetizers, Korean Beef Nachos were AMAZING highly recommend, the ginger wings were nice and crispy, but a little too juicy and sweet.We would’ve ordered more, but the servers got a bit confused with my mom’s Dairy/Gluten/Wheat allergy. We ordered the food, but they thankfully corrected their mistake before she started eating.Their ramen has a rice noodle option for allergies and they will specify and accommodate allergies to the best of their ability, but make sure you’re clear on what you want and need before you buy it. Otherwise, staff was very kind and helpful. Definitely coming back.

Out of all the ramen places I've been to, this is the most expensive, and the least impressive.While everything about this place sounds promising, it's just too expensive for the quality and taste of the food you're getting. For two of us, we walked out with a $100 bill, which is fine if the food was incredible. But, it was very mid.It's a shame because this place is a great idea, but it's just not worth $100.