Ttowa Korean Bistro - Arlington Heights

Service: Dine in Meal type: Dinner Price per person: $20–30 Food: 5 Service: 5 Recommended dishes: Bibimbab, Japchae, Dak Bun Grilled Chicken Bun Parking space: Plenty of parking Parking options: Free street parking, Free parking garage

Disorganized. Poor communication. Not an isolated incident. The food is incredible and we typically rave about this place. We understand sometimes things fall through the cracks but while waiting an extra 30+ mins for our take out order to be made, I witnessed 6+ people at different tables have to remind staff of missing food, take out boxes, etc. it really ruins any all greatness this place has. If you order, make sure you’re in no rush and call to confirm it’s even going to be made. Though be warned, you may not get anyone on the other line.

I came here on a Friday night with my family and had a terrible experience. They are clearly understaffed and the staff working there don’t seem to have any sense of urgency or basic customer service. 40 minutes after placing our order, no food came out, not even appetizers or banchan (side dishes). After asking them how much longer it would take, they just told us we need to wait. The manager was rude to us and the whole experience ruined our family meal. Will never be coming back.

It's easily one of, if not the best, overall restaurant in the dtown area. Food: 5 Service: 5 Atmosphere: 5

Food was amazing! Every dish that we order was an explosion of flavors and textures. Our server was awesome by being very caring, making sure we had everything we need without making us feel pressured. Very genuine customer service. Music was very smooth and relaxing which elevates the whole experience to another level. I would recommend this wonderful hidden gem and definitely visit again 10/10!