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Przekaż informację zwrotnąIt was good needs a little moreTo be crisper,but good.
Chose to dine in, my girlfriend ordered a personal pizza and I ordered a panini. She got her pizza, I ended up waiting 40 minutes before I got my food. They claimed to be backed up in the kitchen meanwhile all the staff was standing around on their phones.
I placed an order for my family at 5:15 and was told it would take 40 minutes for delivery. When I called back at 6:30, I was informed that the driver was on the way and assured that my food would still be warm, as I don’t live far from the restaurant. By 6:58, the food still hadn’t arrived, so I called again and was once more told that it would be there any minute and would be warm. At this point, I expressed my disappointment and informed them that this would be my first and last time ordering from them. The owner apologized, mentioning that it was a large order, but I pointed out that other restaurants manage to deliver on time without issues. He then offered me a percentage off my next order, but I explained that there wouldn't be a next time. Unfortunately, the person hung up on me! My food finally arrived five minutes later, and to my disappointment, it wasn't warm at all.
I visited this restaurant with a friend once, and I've been obsessed ever since. I loved the amazing atmosphere and the delicious food and drinks. Keep up the great work!
I had a terrible experience with their customer service. They never answer the phone, and they charged me for my order only to cancel it without providing any explanation.
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