Sonic Drive-in - Yukon

I needed an iced tea like nobody's business. It was 97° and I don't have AC in the vehicle I was driving. I ordered an unsweet iced tea. He brought it to me.WHERE IS THE ICE? Either they didn't bother with ice or the tiny amount they added melted while walking to my car...regardless, I would have been embarrassed to hand that to a customer...Do better, Sonic.

I ordered a cake batter shake tonight and was given a strawberry shake (I understand accidents happen) but once we came back to have it replaced they were very rude when we stated that there was a mix up. They corrected it by barely mixing the shake so it was half way full of shake with gritty powder inside it and the other half of the cup was pure whipped cream. And on top of that when they were handing it back the guy practically threw it at us while giving us a dirty look. We will not be coming back to your location again. We will drive the extra minutes it takes to get to the mustang road location. They weren't even that busy, there were 2 or 3 other cars besides us there. Terrible service.

Order online when got there still had to wait and when we did get our food it was cold tator tots and cheddar bits. Fish sandwiches 3 total had no tartar sauce on then also barely warm not tasty at all. I ordered a cup of ice and when asked for straw the car hop got an attitude because she had to go inside to get one.

This location has never gotten my order right once. I’ve gotten something different each time and every single time it has been incorrect. Just disappointing when you pay for something and don’t get it it isn’t what you wanted.

This sonic is the worst sonic in Yukon. Food is half cooked. Drinks/slushes are made wrong. Everything’s cold. Customer service is horrible. If you’re reading the reviews before ordering from this place, BELIEVE THE REVIEWS. This place needs some real new management or needs to be shut down.