Kroger - Ypsilanti

Oh, how I missed Kroger during my time in Texas! I really appreciate the great deals they offer. This location is conveniently close to where I'm staying. I love the option to shop online and either pick it up in-store or have my groceries delivered right to my house. It's definitely one of my favorite stores!

This Kroger has really declined. It's disappointing... I'm not sure what happened to this store. They seriously need a security guard for the grocery section now, which is unfortunate. It’s such a shame.

I visit this store frequently because it's convenient for me, and while I usually find most items I need, there are often some that are either out of stock or unavailable. I spoke to a Kroger employee who mentioned that the shortages are due to a lack of staff. Additionally, some workers seem either overworked or somewhat indifferent. For instance, in the seafood section, the employee took their time, chatting with colleagues and getting to customers when it suited them. I've noticed a similar lack of enthusiasm with other staff members, which could be a sign of low morale. I've shopped at other stores where the atmosphere is just the opposite. I've also heard that they've had to hire security due to a recent increase in thefts, which reflects the times we live in. Overall, while I can still get what I need here, this store isn't what it used to be.

Worst Kroger in the history of Kroger's. Rude teenager managers who hang up on you. Very slow staff with zero integrity. Go to Whole Foods.

This is the dreaded Kroger's that is closest to where I live I occasionally have to go to. Where do I start? Terrible lines. Picked over, because it's the main grocery store in this area. U-Scans are antiquated, the absolute worst, takes forever to check out. If I wasn't honest, I could have got about half a dozen items free, because they are faulty. Now today, my 5 for 5 items didn't come off which I had 13 participating items. So, I had to wait for the manager to okay my $10 delaying this agonizing grocery shopping experience yet longer. Never do they offer help when leaving with 2 carts of groceries. I thought it would be quicker trying this Kroger once again for a large order just to disappoint again. Back to the Carpenter Road Kroger's or any other Kroger's or grocery store than this one.