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Przekaż informację zwrotnąFish had been lying in the warming cabinet for a long time , l did notice the fish fryer say something to the trainee and l assume he was telling him to get rid of that particular piece of fish (my assumption was realised when l got home and unwrapped our meal) that piece of fish was hard and inedible. Have used Lytham,Poulton andNormoss regularly at least once a week and l regret to inform your standards have drastically dropped,which ,is a shame. Maintaining excellence is.difficult, It is not only us that are now going elsewhere ,we are aware of numerous others.
My 10 year old son and I regularly go and sit in the restaurant for our dinner. Perhaps once a fortnight. Always clean, polite staff. Seems a fast staff turnover though! We always almost clear out plates and there is wine/beer available if you are in walking distance, we enjoy it. Fish and chips isn't as cheap anymore either but the the mini haddock meal is enough for me £7 ! X
Seniors used to be good fresh piping hot, golden chips but now they're way overpriced bad, soggy chips
Drove from Morecambe on Tuesday evening to pick up the fish deal which, living in Staining we have had before. Could not have been more disappointed with everything but the fish!! Fish deal ordered with a Jumbo sausage was ordered. Order taken but the fish we were about to get was taken for a phone in order had to wait for more fish to be cooked? Staff seemed not to get on with each other with lots of snapping going on. Took our meal home to be horrified with a huge box of chips which could only have been the end of trading 7.45pm scrapes. Very small ends of potato, we had about 15ish proper chips the rest the dog didn't want. Top it all of no sausage!!!! Very disappointed and will probable not use again!!
I have used this restaurant for nearly 10 years, about 5 months ago we went in paid 16 quid for two cod and chips, they were disgusting, swimming in fat, the chips were small bitty pieces and were cold, the fish had a batter on it that was like cake batter and this too was swimming in grease. I left a review on Google and was contacted by Paula, who told me that she was going to address the situation, we visited a further 5 times in 5 months, 4 of those times the meal was good, but the quality was slipping. I realised that costs have gone up with the rise in inflation, but the quality has dropped again to the level it was 5 months ago. I contacted Paula, and told her we were served by an unsupervised trainee, who served the chips, waited for the fish, as soo as it was cooked the experienced people a director and shop manager) left him to it, the chips were cold small an bitty Polly says they are trialling new potatoes, probably cheaper ones, that were small and went mushy), the fish was put on top of the chips, without waiting for it to drain, I believe it was under cooked because it was slimy. So the price has gone up the quality has gone down. When we got it home it looked so bad that my wife said we should not eat it because she felt it would make us sick, so I called the shop where a young lad just said Sorry I cant help you I asked to speak to someone else and was told no one was available, even though the director and Shop manager were supposed to be in the shop. We the had to spend another 20 quid on a Chinese. If you are a fan of food poisoning or undercooked food then use this shop, if not I suggest that you find somewhere else, because they cannot keep a consistent quality or standard. they don 't care if they lose customers either. I got an email from Paula saying that I was served by a trainee, the potatoes were being trialled, and she cannot also understand how quick everything went cold. Sorry this is just not good enough.