Starbucks - Wyre Forest

This is usually a branch with a lot of traffic, but after the closure of the COVID-19 pandemic and with central London still recovering its feet, the branch is much quieter. Huge branch. Good location to watch people. There are seats up and down and tables outside. The seats are less now with social distance. Very good service fast. Clean. Friendly staff. Good selection. Nice atmosphere on a Monday to Friday morning. I had a black American ice cream one shot and banana bread. Delicious and I can't complain. I love the new Ice cream American sorbets! Better than straws and less waste.

I don't know why I dare occasionally to come to this place. I don't like anything about this chain, with all the flaws of American things and none of the merits. As always coffee unbeatable and disappointing also other products. This here in particular also has an unprepared staff. I don't like the environment, but it's not new... so I learn!

One of the worst coffee I've ever been to. Too many employees who didn't know what they were doing, made an incorrect order: only two coffees, one would think it was quite easy. Very rude staff, I was completely ignored when I asked why the bathroom seemed to be occupied forever. Note: It seems that homeless people used it as a bathroom. . . led them an eternity to open the ground floor for the disabled for meThey really need to do something about management

Extremely slow morning service. Staff who don't write names in cups according to Starbucks policy also caused problems with people who took the wrong drinks. I waited almost 10 minutes to realize that they had forgotten my order, they asked me what it was, they did it and with enough sarcasm they delivered me the drink sarcasticly saying chao. A pity as a former Starbucks worker, I crossed Pret for my morning breakfast now.

I've been in this coffee and tried to relax after a long day, but it wasn't really a pleasant, rude barista visit that after spending a lot of money for 2 ice latte and snacks, make me wait 5 minutes for 2 glasses of water with a very grunting face and another 5 minutes queue to tell me the numbers to access the bathroom.Very disappointed.