Biggby Coffee - Wyoming

I ordered a mint hot chocolate before work when I came to work, I realized that they had given me a coffee (not a fan). I came back after the work without reception and they have made it for me no question. they were also very friendly. even if the order was grounded, this attitude made the experience a success!

Looks like it used to be a drive-thru bank branch back in the day but now it’s a Biggby. The inside was clean and tidy and the staff were friendly. Nice location.

I've been a customer for 15 years.. I order the same thing. Daily but at this place the the guy lied to me twice.. I ordered blue berry muffin toasted . He said we don't do that here I'm like since when. He said just our policy.. that's a lie.. I come inside to get a refund He said no money back. I didn't see a sign posted for no reefunds so I'm calling a lawyer for discrim

I will NOT return to this location ever again. The past 3 times in a month I have gotten the wrong order. They ask if I want them to remake it but I feel guilty making the HUGE line behind me wait. I did call one time I got home and ended up going 2 days later to get the correct order but that's a waste of my time. The line is soooo long and soooo slow every time. And if you didn't hear me then ask me to repeat myself. 2 of these 3 times they actually repeated the correct thing to me and still got it wrong. Nope. No thank you b/c I'm sure I've paid more money than what I'm supposed to several times and if I order an iced coffee what makes you think I don't want ice in it???? I also am usually a great tipper. Not today however. Over it.

Decent, asked for extra foam and to put it in a larger cup so it wouldn't displace my drink and it was a problem.