Zara Ramada Plaza - Wrexham

We visited with work for the second time. Last year I was kept waiting for half an hour for my veggie meal and everyone else had finished. This year I arrived 20 minutes early and ordered mine but it was still well over half an hour for me to wait and yet again my vegetables had gone cold and everyone else had eaten. The other thing I didn’t like was the only choice of vegetarian meal which was ratatouille and goats cheese spring roll. I don’t like goats cheese and the roll had gone soggy in the bowl of wet ratatouille. As a vegetarian I like to eat with everyone else but it was a disappointing separate meal that didn’t go with turkey trimmings. Why can’t they do but roast or a mushroom wellington with vegetarian gravy? I was very disappointed and won’t be returning for the third year in a row.

Myself and 12 colleagues went for our Christmas carvery lunch this afternoon. Totally delicious ! There was a choice of turkey and ham, both were well cooked, moist and very tasty. Full selection of roasties, veg and all the trimmings. Generous portions served, and the carvery chef was very friendly and accommodating all the staff were helpful and polite. All in all, a lovely Christmas lunch satisfied and contented customers.

My wife and I were up for the Llangollen International Eisteddfod. Ann, my wife, has special dietary needs. Lisa and Amber made sure Ann's soya milk was available each day. Kept it in the hotel's fridge. Also attentive over need to have poached egg on butter-free toast, etc. Also remembered each day, which impressed us, and they did it with a smile.

Had dinner with colleagues at the Zara restaurant. Went for the three course option, at a very reasonable price of £20. Had mushrooms to start, fish and chips for main and cheesecake for dessert. It was all lovely. Would recommend eating here. Really pleasurable evening.

I ate here on a Friday evening along with 2 friends who were staying also at this hotel. We all had steaks which were cooked well although they were a little on the thin side. The staff were excellent and were very efficient and friendly.