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Przekaż informację zwrotnąToday was the first time I have used this Chip Shop. Asked for 2 small portions of chips . £3.40 should have been the total cost . He asked me if I had cash .I said no and then he said there was a Minimum Card Charge of £5.00 . I refused to abide by that practice and then walked out ! Result a lost Customer . In fact although it is not illegal to set a Minimum Card Charge it does contradict the Visa Core Rules and if they are contacted they will stop him doing that . Creating a negative customer experience is fatal for small businesses. Customers are spoiled for choice these days – if you don’t accept small transactions, they’re more likely to shop with your competitors who do and that is what we did ! I suggest that instead of the card providers charging you a fee such as 20p per transaction you re consider . The vast majority of merchant services now charge percentages. When charged like this, you essentially keep the same profit no matter the size of transaction – so there’s no reason to set a minimum card amount.
Visited here Tuesday 7th sept 2021 as we just fancied Fish and Chips to take away. Situated just off the front, it was a very busy place with many people outside who were helpful to explain the system. One person allowed in at a time to order and pay and given a number, then you stand outside and get called when food is ready, was about 20mins. Staff were friendly and the fish and chips were delicious, we did a 5 minute walk and sat on the prom to eat. Prices were very good too and large portions.
The food at this restaurant is delicious and the staff are very friendly. The prices are great and I hope next time there is no wait. I would definitely recommend this place! It's a perfect spot for a nice dinner on the pier.
Gutted…this used to be our favourite fish and chips as we live local and 80% of the time it’s been good. The rating would have been MUCH worse if it wasn’t for that fact Last month however I watched them take cooked chips from the warming drawer and re fry them!!! Consequently what we got was dry wrinkly chips that were inedible. This place is not cheap and it was a busy day so there was no excuse for it. Really sad but we’ve now moved to using the fish and chip shop next door.
My previous review in February last year was only a 3 but this time it was a 5 star experience. All places can have an off day so when in Worthing today decided to try this chip shop again. First of all the covid measures are great, felt completely safe inside the shop. Ordered large cod and chips twice, one with salt and vinegar the other just salt. After a short wait our food was ready and clearly marked on the box which was which. The fish was perfectly cooked with lovely crisp batter and the chips were the best I've ever eaten, really crispy on the outside and soft and fluffy inside. Absolutely top class food, will definitely be back.