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Przekaż informację zwrotnąI've been going to this Starbucks since 2021. Absolutely love it!Now, the customers need to use the app to order ahead and stop clogging the drive thru!
I rarely write reviews, but after my experience this morning, I feel I need to. As a mom of an infant, life is unpredictable. I live 17 minutes from this location, but felt like getting out of the house, and hoped to have a napping baby upon arrival. As most parents would agree, plans can change quickly, so I decided to wait until I got closer to do my mobile order. Being a Sunday morning, the line is usually long, so I figured I’d just do it from the parking lot. Upon arrival, there were five cars ahead of me, and I wanted a customized beverage due to allergies, so it’s easier for both myself and the staff to do a mobile order. When I pulled up to the drive through a few minutes later, they told me to order “at least 5 minutes out during busy times”. I explained that I thought that there would be more of a line… so obviously it wasn’t that busy, but sure, next time I’ll place the order while driving. ? As I pulled up to get my food, they barely spoke to me, and just threw the food at me. This is the only location who has ever given me a hard time about my window of time before I order, and that includes the Dunks which is 2 minutes from my house. Interestingly, they still had time to burn my Danish in the amount of time during which my order was placed and I got to pick it up. Not a great experience, next time I’ll go to Natick where I always order from the parking lot, and have a pleasant experience.
We had egg white bites and pumpkin bread with coffees. All of these were delicious!Atmosphere was relaxing and service was pleasant!
Always a little expensive, but of the two major chains, the quality of Starbucks is by far better than Dunkins. And they actually offer to fix mistakes.
Speedy service and the staff is very friendly. The establishment is kept clean. Drinks were good.