Applebee's Grill - Wooster

Natalie, amanda and stacey are fantastic. they always have their head on a turn after what people need. very personables personal, clean environment and good food/drinks. 5* all day.

I dined in on a Saturday for dinner which is typically a busy time which is understandable. So I asked how long the wait was, told 45 minutes. I waited the 45 and never received the text that my table was ready. I called and was told you're not next but you're the one after next OK, so I take my 6 year old and 10 month old in so we were ready. Well, we ended up sitting inside and waiting ANOTHER 30 minutes and watched them seat 3 times while we sat there and they were calling a ton of names that weren't us. I walked up to the hostess desk and complained and imagine that, we got seated right away. Luckily, our waitress was kind and efficient. However between the wait list and hostess end of things I was not and am not thrilled. The gentleman at the door did great getting me set up for the list. However, communication with the hostess and him with the waitlist needs improvement.

Went here for lunch and was greeted promptly at the door. Sat at the bar for drinks and an appetizer. The bartender was great! The manager stopped by to assure everything was to our liking. Would recommend this place for a quick bite to eat.

Told would only be 20 minute wait took 45 minutes then half our food was cold and even to get the food took another 45 minutes. Then the one employee Erik he was the one seating guest proceeded to talk very loudly about his personal life right beside us during our whole time there and he was ignoring other guest who came in, multiple who just ended up leaving without even being talked to.

It's Applebee's. You're coming here because you want to eat out but don't want to be adventurous.It's your standard Applebee's menu. Nothing special. You get what you get.Wait staff is always awesome and on top of it. Especially Denise. She was our waitress for this night. We ordered the loaded waffle fries but the breadsticks came out first for our appetizers. (Weird right So we said we didn't order them. The lady that brought them out (Not Denise) seemed confused as well. (It happens) Denise told us she hit the wrong button when she put it in. (Easy mistake to make) But she got it sorted out and everything was fine. She'll also make sure your steak is properly cooked before she leaves the table if you order one. (Steak not table).But all in all food is what you expect. Staff is pleasant and human.Remember they're people so treat them as such and you'll both have a good time.