Red Robin Gourmet Burgers And Brews

Your service is generally quite good. I think the food is standard... not amazing, but also not fast food. All right. Recently I had a terrible experience that had an order over the phone for takeover. The person over the phone seemed like sitting on a couch and talking very lazy. After 3 minutes she said sadly, I cannot place the order because we are at maximum capacity. I couldn't even place an order online, either due to the maximum capacity. Later I found out that this is the call center that is founded for Covid. You really need to hire call center workers who give a damn. I went physically to the restaurant and they were nice and took my order. Would be a 4 star if I didn't have this encounter.

Following proper protocols, great food, ordered ahead and food was ready when I arrived. Friendly staff, reasonable price for what you get, will be returning.

Great food, amazing service, shared salad with Nabeby, good music playing on sound system

I'm generous with two stars. I know that many places were hit during the pandemic and we were patient. Very patient. But I think we're with a...

Red Robin went on the hill and post pandemic. We mainly order online and pick up, and I do not think they have our order right once. The kids...