The Mall - Woodhall Spa

Price per person: £10–20 Food: 3 Service: 3 Atmosphere: 2 Recommended dishes: Steak Pie

We phoned late on a Sunday afternoon not expecting to be accomodated- but we were, and with good humour. It was followed by an excellent and obviously home made roast, and before that some lovely Halloumi sticks, also home made. The sundae to follow was just as good- delicious all round! Thank you, and we’ll be back. Price per person: £20–30 Food: 5

Rude manager! Do not go here Food: 1 Service: 1 Atmosphere: 1

Ordered three drinks, four turned up, and charged for four. Ordered four meals one tunrned up on its own, a few minutes later two more meals turned up, but were incomplete, red onion chuckney was missing, the person serving who was also running the bar made no mention of the missing chuckney. Both meals were cold, when the missing chuckney was mentioned we were told they had run out, no mention when ordered or delivered. The fourth meal turned some some minutes later. We requested that one of the cold meal be re-heated and the other to be replaced by an alternative. The alternative turned up approx 30 minutes later having been told it would take 10 minutes. The re-heated meal did not turn up and we had to request a refund. The alternative meal turned up with no cutlery. No apologies given at any point during this and no offer of a complimentory drink or a reduction for the fact that the chuckney was missing. Two of the meals were of good quality, but the experience was poor as all meals turned up at dilfferent times, and one person ended up having no food at all. It was a very poor experience, probably due to only one member of staff trying to run the bar and manage the delivery of food. The single member of staff showed no empathy to the situation and appeared less than interested in making it any better. All in all a very disapointing experience

It was ok, had to eat in the bar as we took the dog, not much room and TV was loud with a football game. Price per person: £10–20 Food: 4 Service: 4 Atmosphere: 3