Pizza Hut - Woodburn

So our taste buds have matured and pizza as it was earlier is simply not good enough. This has increased taste and service to exceed these expectations. Well worth the cost and a great service experience. Don't hesitate, just go and enjoy!

The delivery driver was 46 minutes late beyond the scheduled time. She marked in her app that she had already picked up my food and was on her way, but that was not true. After receiving those texts, it took her an additional 27 minutes to arrive at my house, even though it's only a 6.5-minute drive. To make matters worse, she almost hit my mailbox because she wasn't paying attention. Additionally, she had a significant language barrier and couldn't communicate in English. When she finally handed me my food, she lingered and gave me a somewhat rude look, as if she were expecting a tip. I don’t tip drivers who provide that kind of service, plain and simple. I called Pizza Hut to discuss my experience, and the manager was very understanding. She explained that all Pizza Hut locations are required to use DoorDash drivers, which is unfortunate. I also complimented the Pizza Hut team in Woodburn for their fantastic service, and as a gesture of goodwill, the manager offered me a free large pizza and a $15 credit for my next order. Overall, I believe that using DoorDash is a waste of time and money for both the business and the customers.

I've never had any problems with this location! It's usually quick and easy to get takeout.

If you can't provide delivery, you should remove that option from the app. I'm sure it's possible for you to do so. Also, why are you partnering with DoorDash? And why is it card-only? If I wanted to order through DoorDash, I would just do that. Whenever they call to inform me that delivery isn't available, they're always quite rude.

Pizza Hut is amazing! You have to try the stuffed crust pepperoni pizza. I've loved it since I was six years old.