Cinnabon - Woodburn

Good food, terrible customer service. As expected but still. There was a girl at the front the other night who was insanely disrespectful. Didn't even look up from her phone when talking to us

My visit on Saturday March 30th 2024 was not a great experience. I was purchasing Cinnabon for Easter guests. After being informed the Cinnabon I wanted I 'd have to wait more than an hour for, I said no thank you and started to leave. I was stopped and informed there were mid size Cinnabon available to which I did purchase. I asked if additional frosting was included and was told no, thus I purchased one additional frosting. One 6 pack of medium buns, 2 large buns, and a frosting cost me $30. When I looked in the bag, I had 4 frostings and one of my large buns were not present. The staff wanted to argue with me about it, very unprofessional considering I never even left the store.....the proof was right there in the bag. I did finally receive my large bun and informed them I only ordered 1 additional frosting which I paid for and was told the others come with....I wouldn 't have bought a frosting if my original question had been answered correctly.Easter Sunday comes and the buns I purchased the afternoon before were ALL raw dough in the center. Only the 2 outer rings were cooked on the mediums and the larger buns were raw dough once you got to the 3rd inner ring.....raw and inedible, very disappointing considering the cost and hassle I went through to get them. I should have just left when what I wanted wasn 't readily available. On a busy Saturday the day before a holiday, I feel as though better forethought and planning to have product available for customers should have been a priority.I 'm not likely to buy Cinnabon going forward due to both the product quality and poor customer service.

I came today to buy cinnabon pecan and center of cinnabon and the girl cashier over charge for pecans which already comes with pecan, she charged me extra pecan which she shouldn't charge, we always buy from here but we wouldn't come back anymore also she was not friendly at all...

Have been waiting to try their cinnamon rolls and churros from a long time and finally got to try it. The roll seemed as if they weren’t completely baked. It was all chewy and doughy. Churros were also very mediocre. After eating these, I ask myself if my Cravings were satisfied? Not really tbh?

They served my ten-year-old a hot chocolate so hot that it burned her mouth and throat.Save your money and go somewhere where the staff are responsible and competent.