Sprzężenie zwrotne
Przekaż informację zwrotnąWhenever I'm craving sushi, this is my go-to spot. I call in my order and pick it up. I have tried a variety of Bento boxes, and my favorites are the beef, salmon, and ribs. The food is always delicious, and the containers are recyclable. Definitely worth a try, you won't be disappointed! I highly recommend it!
Oh boy, here we go. We made a reservation for a group of 6 people and a 6-month old infant who obviously can’t even solid food let alone a whole all you can eat sushi dinner. We ate, paid, and left. After looking over the...bill later on we realized we were charged for 7 people instead of 6. I called them to tell them the error. They told me to come back for a refund. (It’s a 40 minute round trip to go there and back home) I go back to the restaurant the next day with receipt in hand and they told me they don’t have their copy of the receipt so they tell me to come back tomorrow because their owner took the receipts home. Why is that my problem? Any other decent restaurant would not tell their customer to come back a second time especially after making an error on the bill the first time. They refused to refund our money no matter how much I tried to explain that I was told to come get a refund and made the trip to come get it. Now they don’t want to give it to me? Ridiculous. They also told me I will not be getting my tip back for the extra “person” they charged us for. The discussion started to get pretty heated and a line of customers waiting to pay started building up at the counter so at this point I left the restaurant very angry and told them I’ll be back tomorrow for the refund. Another trip to the restaurant the next day I go in to get my refund. They have their copy of the receipt this time and refuse to look me in the eye. They shove the money into my hand and walked away. When I count what they gave me, I see they only gave me enough for the dinner and tax. They did not refund the tip we paid for the “extra person” they charged us for. When I questioned them about this they pointed at my bill and told me we didn’t tip enough to begin with. OK, ARE YOU KIDDING ME?! After screwing up our bill, then telling me to come back TWO TIMES to get my refund, they have the audacity to tell me that we didn’t tip enough and that they’re not giving the tip money back. At this point they didn’t deserve a tip at all. I kept arguing to refund my tip just for the extra plate and then they threw in a toonie to try to get rid of me. I wasn’t going to argue with them any longer over a few more dollars so I left. They told me not to come back. In total I drove 80 minutes back and forth to try to get my refund and they felt there was no issue with this. Ugliest display of customer service I’ve ever experienced. Double check your bills people, especially if you’re with a large group. Better yet, don’t eat here.
The food was good, but no one at the restaurant spoke English. We had to order our meals using an iPad, which was a bit confusing for us as we had never done it before. We were hesitant to order a second beer as we were concerned that we might accidentally place another entire order. I was unable to communicate that I wanted a shot of vodka, even though I could see it behind the bar.
The salad was slimy and brown. Made me gag even to touch it. See for yourself. The salmon teriyaki was over cooked. We tossed it all. Such a shame. It was take out. It should have been returned. My thoughts are this....if they would actually...serve lettuce like this how much care do they take in raw sushi.
A friend of calgary lived in the nearby hotel and we chose a sushi dinner. it was all they could eat for $23.99 per person. good selection and variety. portions were small, which was good to try small bite. only before the order more. the makrele sashimi was my fav. the restaurant was not busy on a Tuesday night. service was prompt, but we felt hurried to finish as we were the last diner. many parking spaces.