Costa Coffee - WIRRAL

I called for a farewell. nice and clean caffe and toilets. personal helpful in consulting the costa coffee process that begins this month. short walk from the front where they can sit and drink with beautiful view. would call again if in west kirby.

It took more than 25 minutes to get a big latte and a large cappuccino (which was not cappuccino) although there were 4 workers behind the theke. one served while the other 3 stood. While I was in a growing waiting queue, a...lady asked where she should stand as she had preordered her drinks on the app. a coworker told her very unreliable that she had to go back and came back when she turned around to do as she was told to the other coworkers that this laughed quite funny and open when the ladies were turned back. I would not use this costa again for one, and hopefully this review will be used if they personal on how not to treat customers. Sunday 21/02 at 3.30 am

About the costa app I have an order for 2 coffees and cakes. I've got about 1340 ordered, but due to a staus I came in her west kirby twog approx. 25mins later. assumed that the coffee would now be very warm, I cost 2 of the staff if they could reheat the coffee. only to say that it is late to heat coffee and I will order it as is or order and pay for 2 more coffees. the coffees were only warm, so I left them. I was withdrawn to say the least by the lack of sympathy and understanding by the 2 employees and made very dissatisfied and disappointed. I will never use costa again, which is a scandal, like I used a series of their shops in the many years I have been at costa. consider a very disregarded ex-customer.

This would not have been my choice for a meeting as this area is rich in individual caffes and coffee shops and all offer as good or better coffee than this and at a better price!

This costa is a very pleasant place to have coffee. Staff very friendly especially the manageress. Always clean. Coffee not too strong and toastier really nice. We go quite a lot to this one as it is one of the best.