Papa Johns Pizza - Winterville

A very good service. they have massacred our order and wasted our time two weeks behind each other. for the first time they did not bring our whole order, so we asked to be compensated. they agreed and said that we would be able to get our same order for another time free. we have chosen this offer this week. they showed up 2 hours after the call and refused to give us our pizza without paying, although we had talked to the manager on the phone and they should be free.

I wish I could give zero stars to this place. I come in as a dasher opened our pizza boxes and I called to get it replaced. First red flag, manager on the phone is all “well what do you want me to do about it.” Nonetheless, I still go with the replacement and come to pick it up due to a long wait if I chose delivery. When I get there, there is already 5-7 people in there waiting and no one is saying anything but I assume the manager, starts saying “I don’t like these rude customers..” somewhere along the line of calling us rude. Cashier is on her phone as a customer is trying to talk to her. Manager is still walking around calling us rude and wanting to get us out of there. Never have I been in an establishment this chaotic and awful. I’ve been ordering from PJ’s for a while but this was the first time I came into the establishment. If this review can save you a few extra bucks or avoid the hassle of driving here, please don’t come here. Go to pizza hut right across from them. Ridiculous. I never comment but I had to this time Let me add, I chose to only get one pizza replaced because I did not want to deal with the HASSLE and rudeness from that manager.

AWFUL SERVICE. I am a medical student who spends hours studying at school. The only break I get is to eat. This papa johns has failed me twice within a week. FIRST= our pizza arrived but only one pizza instead of the two we ordered, by the time we got our second it was cold. they agreed to compensate us with two free pizzas on our next order so we decided to get pizza again this week. THIS WEEK WAS WORSE. We ordered one extra pizza and breadsticks along with our two FREE pizzas. IT TOOK 2 HOURS FOR THE PIZZA TO ARRIVE and they were trying to charge us $70!!!!! the manager said our only option was to order it next week or for it to be brought back to the store and we would receive it in an hour OR we could just pay the 70 dollars. Ridiculous they could not just charge us for our other pizza and breadstick and that we had to wait until 8:30 to have dinner!!!! DO NOT GO HERE!!!! 10th street is bet

Haven't ate pizza yet. But my brother did eat 1 slice and said not.the.best.

I have never all my life gotten a pizza that was not cut the crust wasn't done and there was atleast 2 inches around outside with no sauce or toppings pizza hardly warm very disappointed