Pizza Hut - Wiltshire

We were greeted (not welcomed) and taken to our table. We were told to use the mobile qr code on the table. Spent 25 minutes trying to get the order into the mobile site. 2 adults and 3 kids (11, 9 9). Did not have any drinks offered until we had made the order. All that time we were trying to get the order done rather than talking with the kids. It was essentially worse than ordering at a McD’s order screen. To be fair, once ordered, the drinks did arrive relatively promptly… although this was more than 30 minutes after being seated. Other than being seated, drinks and food served, and then plates cleared, we had no interaction with any of the staff. What is wrong with places like this? It’s like the old COVID controls still in place but they are just too lazy to change back and get the staff interacting with customers again. It might as well be a vending machine with tables. For that level of non-service, £99.92 it’s massively over priced for the food we had. We’ll be going to the local Italian restaurant for better service and better value for money.

Forgot it is half term, but thankfully it wasn't too busy. Neither of us had ever had a melt before, so thought why not, let's try it. I have to admit, it wasn't quite what I expected, it was very tasty but in future I'll stick with a pizza. Great deal for £13.99 chicken melt, chips, salad, refillable drink and ice cream. There was a lot, admittedly didn't eat it all and never even got ice cream. Waitress was very cheerful and friendly. I would recommend.

Ruddy lovely food and a great time. We came to eat with my little girl and she took an instant liking to your waitress who was so friendly and caring to her. It made the whole experience really nice and warming. The food was delicious and she loved having her own little pizza and being able to make an ice cream afterwards. It’s a tad on the expensive side, but we will certainly be back because the experience was so good and welcoming. Seeing how happy my little girl was made my whole week, as I don’t see her all too often, so thank you so much. Everywhere will have negative reviews, but this needs the most positive as you were all so kind. Thank you!!!!!

What an absolute bunch of tripe, food was blimmin chef microwave in the back have had better pizzas in Skegness Butlins honestly this place ain't worth it!!

Put an order in at half six to collect at 7. Walked in at 7 for them to say it’s not ready yet- no more info. Still waiting as we speak (7.30) for this pizza, with people who ordered here walking in and out. I love the food, but wait times/no updates is a little silly