Happy Cook - Wiltshire

Ordered a takeaway for 18.30 online which I have done many times before .Order came at one hour before ,we were not in ,at the pub.Phonedcto say you have got the time wrong and the lovely Cindy lied to me saying that there was no delivery time given ,which was a load of rubbish .Spoilt our evening and to top it all the food was awful Don't mind if it was a genuine mistake with the time of delivery but she lied to me outright ,will NEVER be using this place again. Very,very poor customer service and food ,well it made me sick

I tried this takeaway for the first time and was extremely disappointed. Two hours passed and my order still hadn't arrived. I decided to call and told them I would collect it myself. Even when I arrived, I had to wait a while and witnessed the lady taking orders shouting at the cooks, who were cooking while wearing their overcoats. The food was very expensive and it turned out to be the worst Chinese food I have ever tasted, possibly even the worst takeaway I have ever had. I cannot understand how this place has such good ratings, maybe those reviewers have no taste buds. I would recommend avoiding this place at all costs.

Ordered home delivery at 19:40.. It was delivered (after a few irate phone calls! at 21:40…. Slightly tepid!!! Such a shame, always rated this takeaway before but won’t be using them again!

I placed an order for three dishes for delivery at 7:30 PM on a Saturday night. The estimated delivery time was 9:21 PM. I called at 9:22 PM to inquire about the status of my delivery. I spoke to a highly stressed woman who spoke very quickly and informed me that they were extremely busy. She said my delivery would be delayed by at least another 30 minutes. There was no apology, but they did agree to cancel and refund my order.

Helpful lady on the phone, who didn't mind me making a change to a dish, and remembers what I like when I go back. The food was delicious.